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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Sobin

October 7, 2024

5  out of  5
rating by Terry Sobin
"The friendly, and knowledgeable staff at Jeff Johnson - State Farm made the process of obtaining insurance fast and easy. We left the office feeling comfortable with Jesse Greenway, our agent, and the information he provided to get us the right coverage for all our policies. Great experience - Thanks!!"
We responded:
"Terry, Thank you for leaving Jeff Johnson State Farm, and Jesse a wonderful review. We appreciate the opportunity to work with you! "
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H Evers

September 29, 2024

5  out of  5
rating by H Evers
"I recently started a life insurance policy, renter's insurance, and also switched my auto insurance over to State Farm. Will Kirksey has been so knowledgeable and prompt in answering any questions I have. It's really nice having a local agent available when things come up. I highly recommend this agency for all your insurance needs."
We responded:
"Thank you so much for the 5 star review. We appreciate your trust in our Insurance Agency! "
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Cheryl Rosenberger

May 2, 2024

5  out of  5
rating by Cheryl Rosenberger
"Great customer service. Knowledgeable of needs. Good price. Thank you so much!"
We responded:
"Cheryl, Thank you for taking time out of your day to leave us a 5-star review. We genuinely appreciate your business and trust with our insurance agency. Have a blessed day! "
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Goldeneye

April 8, 2024

5  out of  5
rating by Goldeneye
"I am very happy with the customer service that Kenny Wheeler has provided since I switched insurance providers. He is quick to respond to any questions or changes I need. I definitely highly recommend."
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Meade

April 4, 2024

5  out of  5
rating by Meade
"Outstanding service!"
We responded:
"Thank you for the review and your business!!"
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Trisha Hirsch

April 2, 2024

5  out of  5
rating by Trisha Hirsch
"Thanks to Dom for saving us sooo much money on our insurance!!!"
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Aaron Mills

March 20, 2024

5  out of  5
rating by Aaron Mills
"We had to switch insurance companies, and came across Kenny at State Farm. Such a great guy to deal with, very informative and upfront. I would highly recommend."
We responded:
"Aaron, We appreciate your 5 star review more than you know. We look forward to building a long-lasting relationship with you. Again, Thank you! "
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Sean Coyne

March 13, 2024

5  out of  5
rating by Sean Coyne
"I appreciate the time and patience that Kenneth has had with me and my unique requests, for life, home, & auto insurance. He is also willing to dig to find the best deals for my family."
We responded:
"Hey Sean, Thank you for the wonderful google review. We sure love having Kenny around. State Farm is all about building relationships and doing in depth reviews, to help our customers, with all of their insurance needs including life insurance. "
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Neal White Quills

March 8, 2024

5  out of  5
rating by Neal White Quills
"Awesome service!"
We responded:
"Thank you, Neal! We appreciate your business and trust!! "
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Kim Weyer

March 8, 2024

5  out of  5
rating by Kim Weyer
"I grew up with Jeff Johnson and was proud whenever I heard how well he ran his office. I called and got to work with Kenny, and 1 hour later, I had perfect coverage at a super rate! Thank you, Kenny!"
We responded:
"Kim!! So glad we could help. I genuinely appreciate the kind words. Hoping all is well and thank you for your business!!!! "
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Matthew Fisher

March 7, 2024

5  out of  5
rating by Matthew Fisher
"Great service, saved a ton on home/auto and decided to add life insurance too"
We responded:
"Matthew, We are glad to hear you are happy to have switched over to Jeff Johnson State Farm for your home/auto and life insurance needs! Thank you for the review and your business!"
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John Livingston

March 6, 2024

5  out of  5
rating by John Livingston
"It’s difficult to deal with claims especially when you travel a lot. Domanic at Jeff Johnson’s office took over and got all the forms submitted properly to the right departments. We couldn’t have managed it without their guidance. Thank you for patience and explaining everything so clearly."
We responded:
"John, Thank you for leaving us a wonderful google review. We are lucky to have Dom as a valued team member. Please don't hesitate to reach out with any further questions. Thanks for the business! "
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Lori Lieberman

March 5, 2024

5  out of  5
rating by Lori Lieberman
"We are very happy with the help from Jeff Johnson State Farm. Domanic was able to wade through all the State Farm documents. Our claim was a bit more complicated and he was able to explain it to State Farm and get us the coverage we needed."
We responded:
"Lori, Thank you for your amazing review. I know your claim was a bit "tricky" and we are glad we could help you through the process. We appreciate your trust in Jeff Johnson State Farm. "
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Todd Bartels

February 27, 2024

5  out of  5
rating by Todd Bartels
"We have been loyal customers of State Farm for many years and recently had an exceptionally positive customer service experience with Kenny Wheeler at the Jeff Johnson State Farm Office in Rapid City. I highly recommend their services to both friends and family."
We responded:
"Todd, I'm so glad you trust our agency with your insurance needs. We appreciate your business and look forward to many more years of working with you! "
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Willy Nilly

February 23, 2024

5  out of  5
rating by Willy Nilly
"They created a policy that was not even offered by other insurance companies. I'd say that's above and beyond"
We responded:
"Thank you for the 5 star review. We appreciate you!"
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Brenda Christensen

February 20, 2024

5  out of  5
rating by Brenda Christensen
"We are VERY happy with the complete and personal customer service we received from Kenny Wheeler at Jeff Johnson-State Farm in Rapid City, South Dakota!!! He answered all our questions and made sure we had the coverage we needed on our home and both of our vehicles. We were never rushed to buy and he was extremely efficient in getting everything completed. Thank you, we look forward to many years of working with you!!!"
We responded:
"Brenda, Thank you for taking time out of your day to leave Kenny this review. We feel lucky to have him and are glad you felt your service with the Jeff Johnson Agency was a good one while switching your insurance to us. We too are looking forward to a lasting relationship with you and your family! "
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dusty hirsch

January 15, 2024

5  out of  5
rating by dusty hirsch
"Great folks to work with"
We responded:
"Thank you, Dusty. We appreciate the opportunity to earn your insurance business!"
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Mike Shay

October 9, 2023

5  out of  5
rating by Mike Shay
"Nothing, but the best! When my homeowners rates skyrocketed and more than doubled with my old policy, Kenny Wheeler and Jeff Johnson brought them back to Earth. Then we bundled my car insurance and I'm saving money all over the place! 5 Stars is not enough. I highly recommend you reach out to them."
We responded:
"Mike, Thank you for the amazing review. We take pride in helping our customers with all of their insurance needs. We are glad we earned your business. Please don't hesitate to reach out, at any time! Again, Thank You!! "
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Emily Brauchli

September 26, 2023

5  out of  5
rating by Emily Brauchli
"I've been a happy customer at Jeff Johnson - State Farm in Rapid City, South Dakota since 2020, insuring multiple vehicles with them. What sets them apart is their reliability and quick responsiveness. Whenever I've needed assistance or had questions, they've been right there, making me feel like a valued customer. I appreciate their upfront approach to pricing, which has always been transparent and competitive. It's refreshing to know exactly what I'm paying for without any hidden surprises. But what truly makes them shine is their excellent customer service. They've consistently gone above and beyond to meet my insurance needs, and I trust them to handle it all. Jeff Johnson and his team have made dealing with insurance a breeze. In short, if you're looking for a reliable, responsive, and customer-focused insurance agency, I highly recommend Jeff Johnson - State Farm. They've been my go-to choice for years, and I couldn't be happier with their service."
We responded:
"Emily, Thank you for taking time out of your busy day to leave us such a wonderful review. We genuinely appreciate your trust in our agency. We all hope you have a wonderful week and look forward to years of working with you! "
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Melody K B-Horses

August 8, 2023

5  out of  5
rating by Melody K B-Horses
"Excellent service from the Jeff Johnson state farm, quick and outstanding customer service"
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Nick Tillery

June 27, 2023

5  out of  5
rating by Nick Tillery
"I am a new customer with State Farm and have found the Jeff Johnson office to be quick to respond to questions and issues and get answers"
We responded:
"Nick, I'm so glad you gave us the opportunity to earn your business for your insurance needs. We all appreciate the kind review. Have a great 4th of July!!"
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ELIZABETH Johnson

May 24, 2023

5  out of  5
rating by ELIZABETH Johnson
"Had some issues with my previous truck policy as we live in our rv full time. Called their agency and spoke with Domanic. Took all of 10 minutes to get a new policy set up plus was able to save some money. He was quick, efficient, and extremely helpful. Glad I was given their info! Would absolutely recommend them!"
We responded:
"Liz, Thank you for taking the time to leave us a great review. We appreciate the trust in our agency for your insurance needs. Dom is fantastic to work with and I'm blessed to have him as a part of our team!"
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John Spray

April 27, 2023

5  out of  5
rating by John Spray
"They have amazing customer care. They had a policy drawn up within the same day of asking. They respond very quick when you email them about anything."
We responded:
"John, Thank you for the review. We know your time is valuable and appreciate you spending some of that time to give us 5 stars! We value your business and look forward to working together for years to come. "
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Jill Eisenbraun

April 12, 2023

5  out of  5
rating by Jill Eisenbraun
"They were very helpful through the whole process!!!"
We responded:
"Jill, We appreciate the kind review. Thank you for trusting our agency for your insurance needs. Have a great Thursday! "
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Nic Allen

April 11, 2023

5  out of  5
rating by Nic Allen
"I highly suggest working with Kenny Wheeler and the Jeff Johnson State Farm agency. I had a very easy transition from having coverage under two previous insurance companies (auto and home), and combining them into one umbrella policy. Very friendly staff, easy to work with and they genuinely care about you, your family and property!"
We responded:
"Nic, Thank you for the review. Kenny is amazing and I'm glad you had a positive experience working with him. Thank you for trusting the Jeff Johnson State Farm Agency with your insurance needs, we look forward to a long-lasting business relationship with you! "