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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Shay

October 9, 2023

5  out of  5 rating by Mike Shay
"Nothing, but the best! When my homeowners rates skyrocketed and more than doubled with my old policy, Kenny Wheeler and Jeff Johnson brought them back to Earth. Then we bundled my car insurance and I'm saving money all over the place! 5 Stars is not enough. I highly recommend you reach out to them."

Emily Brauchli

September 26, 2023

5  out of  5 rating by Emily Brauchli
"I've been a happy customer at Jeff Johnson - State Farm in Rapid City, South Dakota since 2020, insuring multiple vehicles with them. What sets them apart is their reliability and quick responsiveness. Whenever I've needed assistance or had questions, they've been right there, making me feel like a valued customer. I appreciate their upfront approach to pricing, which has always been transparent and competitive. It's refreshing to know exactly what I'm paying for without any hidden surprises. But what truly makes them shine is their excellent customer service. They've consistently gone above and beyond to meet my insurance needs, and I trust them to handle it all. Jeff Johnson and his team have made dealing with insurance a breeze. In short, if you're looking for a reliable, responsive, and customer-focused insurance agency, I highly recommend Jeff Johnson - State Farm. They've been my go-to choice for years, and I couldn't be happier with their service."

Melody K B-Horses

August 8, 2023

5  out of  5 rating by Melody K B-Horses
"Excellent service from the Jeff Johnson state farm, quick and outstanding customer service"

Nick Tillery

June 27, 2023

5  out of  5 rating by Nick Tillery
"I am a new customer with State Farm and have found the Jeff Johnson office to be quick to respond to questions and issues and get answers"


May 24, 2023

5  out of  5 rating by ELIZABETH Johnson
"Had some issues with my previous truck policy as we live in our rv full time. Called their agency and spoke with Domanic. Took all of 10 minutes to get a new policy set up plus was able to save some money. He was quick, efficient, and extremely helpful. Glad I was given their info! Would absolutely recommend them!"

John Spray

April 27, 2023

5  out of  5 rating by John Spray
"They have amazing customer care. They had a policy drawn up within the same day of asking. They respond very quick when you email them about anything."

Jill Eisenbraun

April 12, 2023

5  out of  5 rating by Jill Eisenbraun
"They were very helpful through the whole process!!!"

Nic Allen

April 11, 2023

5  out of  5 rating by Nic Allen
"I highly suggest working with Kenny Wheeler and the Jeff Johnson State Farm agency. I had a very easy transition from having coverage under two previous insurance companies (auto and home), and combining them into one umbrella policy. Very friendly staff, easy to work with and they genuinely care about you, your family and property!"

Kenneth Wheeler

December 7, 2022

5  out of  5 rating by Kenneth Wheeler
"Top Notch!! Highly recommend using them for all your insurance and investment needs."

Kenny and Julie Wheeler

December 7, 2022

5  out of  5 rating by Kenny and Julie Wheeler
"Great staff, great service and rates!!"

Owen Heim

September 28, 2022

5  out of  5 rating by Owen Heim
"Best insurance company I have went with! Great staff that are always willing to help save you the most money. I highly recommend them to anyone looking for a great insurance to go with them!"

kathy durrum

July 7, 2022

1  out of  5 rating by kathy durrum
"The South Dakota insurance regulatory agrees: “jeff Johnson is incompetent”. Another agency went through my policy and saw that he was charging me for the wrong roof that lead to an increase of~$700/yr for decades. In 2015 I even filed a claim stating what kind of roof I had and yet he kept overcharging. This is deliberate and theft. I tried to speak with jeff on occasions but he never returned my calls. His office personnel said “he has over 3000 accounts and can’t possibly know details on each one” I’d say jeff is in the wrong business. *****. to respond to Jeff's recent reply the "incompetent" wording came directly from the state after reviewing the case!! And its a complete lie that I didn't want to voice my opinion with Jeff. He always refused to talk to me. To this day I've never had a conversation, even though I have asked many times. To hide around a prior agent is a cop-out. If he takes the responsibility( and the money) he should know what he's doing. Obviously he doesn't care"

Mackenzie McMahon

July 7, 2022

5  out of  5 rating by Mackenzie McMahon
"Best insurance company I have ever worked with!"

Zach D. Finley

May 23, 2022

5  out of  5 rating by Zach D. Finley
"Fast and easy"

james engelbrecht

January 24, 2022

5  out of  5 rating by james engelbrecht
"First rate, highly recommend"

Toby Karn

September 16, 2021

5  out of  5 rating by Toby Karn
"Jeff is always there for us and goes out of his way to answer our questions or concerns. He goes to bat for us every time. He is our agent that works for us and not just the company he represents."

Mike Birnbaum

August 31, 2021

5  out of  5 rating by Mike Birnbaum
"Jeff was very thourgh. Was good to go over insurance"

Domanic Heim

July 13, 2021

5  out of  5 rating by Domanic Heim
"Best insurance company in the business. Friendly staff that are there to help you with your insurance needs at any time."

Greg Logue

April 21, 2021

5  out of  5 rating by Greg Logue
"I have been a member of State Farm for many years and Jeff and his staff have always given the attention that I need for my insurance."


January 31, 2021

5  out of  5 rating by Robert
"I have been with Jeff Johnson agency for a long time. Truthfully think I've talked to him maybe twice after all these years. Haven't needed to though. His employees are excellent and always are so polite and helpful. Best insurance for the price in South Dakota. No one else could come close to their least for us. Check them out and tell them the South Dakota Google Review Guy gives them 5 stars!!"

Marni Stephenson

June 12, 2020

5  out of  5 rating by Marni Stephenson
"Micah is the sweetest young lady I have ever had to deal with. Very knowledgeable and thorough."

Snake Pit Left

January 5, 2020

5  out of  5 rating by Snake Pit Left
"State Farm always has my back. I can trust that they will protect me and my possessions. Fair and honest."

Jermaine Hayes

December 27, 2019

5  out of  5 rating by Jermaine Hayes
"Very professional people i give 5 stars"

C. Yan.

October 16, 2019

5  out of  5 rating by C. Yan.
"Excellent care! Always there when I need them!"

Jace Sime

May 30, 2019

3  out of  5 rating by Jace Sime
"I've been with Jeff Johnson Agency for 8 years now and they have been fantastic the whole time! I never thought I could get rates as low as they are based on my age and vehicle but they pulled it off! I always recommend everyone to him first! EDIT: Had to drop my review down to 3 stars. Although I had a wonderful near decade run, I randomly got a $50 increase to my monthly premium. I was just told that premiums went up and there was nothing they could do. Apparently 10 years of loyalty didn't mean anything and I switched to Eddie Heisinger at American Family in Sturgis. My insurance through AmFam is $60/month cheaper than State Farm."